After your initial enquiry you will be assigned a personal charter expert who will send you a selection of quotes for you to choose from. Each quote will have a clear breakdown of aircraft and airports as well as the reasons they’ve been selected for you. Should you wish to go ahead, your personal charter expert will book the private airplane and send you the flight details. This includes directions to the terminal and any other important information related to your charter flight.
Your personal account manager will be your first point of call for any further enquiries you may have about the flight and, if possible, they will meet you at the terminal. From your initial quote you will be able to contact your account manager 24/7, so you can call from anywhere, whenever you like.
Your dedicated account manager will narrow down your best options from the wide range of aircraft available. Our advice is always based on your needs and requirements when assisting you with your final decision. You can view our aircraft guide for further information.
We will let you know how much the hold can take on your chosen aircraft and you will be able to upgrade if you feel more space is needed. Usually, you would be able to take more luggage with you on a luxury private jet than on a commercial airline. You may also need to upgrade if taking items like golf clubs or skis onboard.
When using private terminals, you are able to check in much closer to take-off than on a scheduled service flight. Sometimes you can arrive as little as 15 minutes before your private airplane is due to depart, and in some cases you can be driven directly to the aircraft for boarding.
Yes, although there are rules when flying into, or out of, Australia with a companion animal. They will need a pet passport as well as being microchipped, and their rabies vaccinations must be up to date. A tapeworm treatment will need to be administered 12-24 hours prior to arrival in the UK. A private jet charter is one of the kindest ways to transport your pet from one destination to another.